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Infinity Wireless has a program which allows you to insure your cell phone or smart phone against loss, damage, or theft.

Handset Protection
We will replace your phone with a comparable new unit in the event of loss, theft, or damage beyond repair not covered by the manufacturer. There can be no more than two (2) claims per twelve-month period filed.

Insurance Fees
The fees for insurance protection for non PDA cell phones is $6.95 monthly, plus a $75.00 deductible in the case of a claim. Fees for PDA/smart phones is $9.95 monthly, plus a $200.00 deductible in the case of a claim

30 Day Waiting Period
Coverage is subject to a 30 day waiting period. If there is a claim within the 30 day waiting period, the deductible will be $150 for a Non PDA and $400 for a PDA/smart phone. A non-refundable deductible will be collected for each authorized claim. Policy is not transferable.

You must notify Infinity Wireless to suspend service in the event of loss or theft. All claims must be filed within 30 days of incident. Infinity will notify you of information you must supply. Report any theft to the police and obtain a police report case number.

Insurance Contract Details
(1)Loss does not include loss as a result of governmental including but not limited to seizure or confiscation. (2)Damage beyond repair does not include damage by war (declared or undeclared), act of God, terrorism, radiation, faulty or defective design or manufacture, or as a result of using the phone in a manner for which it was not intended or designed, voluntary parting with equipment, technological obsolescence, intentional, dishonest, or criminal acts, changes in color, texture finish, expansion or contraction, or any cosmetic damage, normal wear and tear. (3)Handset protection is automatically terminated after the second claim in a twelve month period is made, and you may not reapply for one full year thereafter. You are responsible for the payment of all premiums, per the terms of the agreement, listed on your monthly bill from Infinity Wireless. The handset protection is continuous until canceled unless you cease to be a valid, active, and current customer of Infinity Wireless or the applicable monthly charge is not paid. You may cancel this program by mailing in advance written notice stating when such cancellation is effective. Claims reported that occur during a period of suspension from Infinity Wireless, other than suspension related to claims, are not covered until your account with Infinity Wireless is brought to active and current status. Claims reported that occur following termination of service from Infinity Wireless are not covered by this program.


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